Social Media: A Passing Fad or Bigger than TV?

The era of mass media introduced a lot of changes in how businesses communicate with customers.  It has also had a huge impact on society, as Marshall McLuhan noted: media such as TV and radio would shrink the globe into a “global village“, a term he coined in his book Understanding Media (1964), which I briefly reference in the video.

So what about social media?  Will its effect on society and, more specifically, on business communications be a passing fad or will it have a greater impact than the era of mass marketing?

Here is my riff on that question.  Please let me know your thoughts on the subject.


Note: This post is cross-posted from the Radian6 blog where it was originally published.

December 3rd, 2009 - Posted in Social Media | |

One Response to ' Social Media: A Passing Fad or Bigger than TV? '

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  1. on December 4th, 2009 at 12:23 pm

    Marcel, I do promote the message that is much more than a fad and that’s is because it addresses what I think is a human, fundamental need to connect with one another.

    The evolution of ‘engaged marketing’ will impact all media.

    Nice video Amigo!

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